Refund Policy

We want you to be happy with TheJournalAb. This policy explains when refunds are available for our paid plans.

Free plan

The Free plan costs nothing, so no refunds apply.

Pro plan

If you are not satisfied with the Pro plan, you may request a full refund within 7 days of your payment. This applies to your initial purchase of a Pro subscription. To request a refund, email support@thejournalab.com from the email address on your account, within the 7-day window.

After the 7-day period, payments for the current billing cycle are non-refundable, but you can cancel at any time to stop future charges and keep Pro access until the end of your paid period.

Lifetime plan

The Lifetime plan is a one-time, heavily discounted purchase and is non-refundable. Because it grants permanent access at a special price, all Lifetime sales are final. If you are unsure, we recommend trying the Free or Pro plan first.

How refunds are processed

Approved refunds are returned to your original payment method. Processing times depend on your payment provider and bank, and typically take a few business days to appear.

Exceptions

We may decline refund requests that fall outside this policy, or where we reasonably believe the request is abusive or fraudulent.

Contact

To request a refund or ask a billing question, email support@thejournalab.com or visit our Contact page.